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Privacy Policy

​TKP Partners Limited trading as The Woodland Nursery customer privacy notice

The Woodland Nursery is committed to safeguarding the privacy of your data in line with the Data Protection Act of 1998 and the GDPR guidelines as of 25th May 2018. This privacy notice tells you what to expect us to do with your personal information.​

Website Terms and Conditions

These terms of use govern your use of our site. Please read these terms in full before you use this website. If you do not accept these terms of use, please do not use this website. Your continued use of this site confirms your acceptance of these terms.

Please also see the written policies which can be viewed on our website for further information on how we protect and process your personal information.

 

10.9 Confidentiality and client access to records

10.10 Information sharing

 

Our contact details

Post: The Woodland Nursery, 25 Knoll Road, Sidcup, Kent, DA14 4QT, GB

Email: thewoodlandnursery@gmail.com

What information we collect, use, and why

We collect or use the following information to provide services:

  • Names and contact details

  • Addresses

  • Date of birth

  • Invoice history

  • Payment details (bank information)

  • Health information (including dietary requirements, allergies and health conditions)

  • Health and safety information

  • Website user information (including user journeys and cookie tracking)

  • Photographs or video recordings

  • Records of meetings and decisions

  • Identification documents

  • Information relating to compliments or complaints

 

We also collect or use the following information to provide services:

  • Racial or ethnic origin

  • Religious or philosophical beliefs

  • Genetic information

  • Health information

 Lawful bases

Our lawful bases for collecting or using personal information to provide services are:

  • Consent

  • Contract

  • Legal obligation

  • Legitimate interest:

    • We collect information relating to legitimate interests to help us provide a better service to you and your child by understanding your child's likes, dislikes and interests. This is especially helpful in relation to settling your child when they first start with us.

  • Vital interests

 

Where we get personal information from

  • People directly

  • Health care providers

  • Other Early Years settings

  • Councils and other public sector organisations

 

How long we keep information

 

Click here to see our retention records

Who we share information with

Data processors

Tapestry – Online Learning Journal

This data processor does the following activities for us: Process information of parents and children who attend the nursery via their online learning journal software.

For online Tapestry queries email: tapestry.support@eyfs.info


or write to:   

 

The Foundation Stage Forum Ltd,
WaterCourt,
65 High Street,
Lewes,
BN7 1XG

Other organisations

  • Health care providers

  • Organisations we need to share information with for safeguarding reasons

  • Relevant regulatory authorities

  • Professional consultants

  • Organisations we’re legally obliged to share personal information with

  • Emergency services (where necessary)

  • Publicly on our website, social media or other marketing and information media (where appropriate)

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

 

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

 

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

What are Google Analytics

Google Analytics generates statistical and other information about the use of a website by means of "cookies" (see below for an explanation). Browsers do not share first-party cookies across domains. The information generated relating to our website is used to create reports about the use of the website and contains information such as:

 

 - What time the current visit occurred

 - Whether the visitor has been to the site before

 - What site referred the visitor to the web page

 - Plus a lot more

 

Google stores this information on their own servers. For further information, please see Google’s privacy policy available at: http://www.google.com/policies/privacy/.

 

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

Why do we use Google Analytics

We use Google Analytics to allow us to better understand the kind of people who come to our site and what parts they’re most interested in. This allows us to make better decisions about the content and design of our website and hopefully give you a better user experience.

 

What are cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of our website (including IP address) is transmitted to Google.

 

You may refuse the use of cookies by selecting the appropriate settings on your browser (most browsers have this option). You can also opt out of Google’s advertising tracking cookie or use a browser plug-in to opt out of all Google Analytics tracking software available at: https://tools.google.com/dlpage/gaoptout

Website Access

It is not necessary to register with us in order to use most parts of this website.

 

Use of Website

This website may be used for your own private purposes and in accordance with these terms of use. You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

 

Site Uptime

All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice. 

 

Visitor Provided Material

Any material that a visitor to this website sends or posts to this Website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy. 

 

When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

 

We will fully cooperate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of the above.

 

Links to and from Other Websites

Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website.  If you visit any website via a link on this website you do so at your own risk.

 

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise  controversial content or, content that infringes any intellectual property rights or other rights of a third party.

 

By linking to this website in breach of the above you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

 

Disclaimer

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

 

All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

 

Exclusion of Liability

We do not accept liability for any loss or damage that you suffer as a result of using this website.

 

Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

 

Law and Jurisdiction

These terms of use are governed by English law. Any dispute arising in connection with these terms of use shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

 

Last updated

29 April 2024

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